Rep Payee Review Program

In March 2018, legislation was passed by the U.S. Senate to increase independent oversight of representative payees. As a result of the “Strengthening Protections for Social Security Beneficiaries Act of 2018,” Disability Rights Maine now conducts representative payee reviews on behalf of the Social Security Administration.

A rep payee is a person or organization appointed by the Social Security Administration (SSA) to manage a person’s Social Security or Supplemental Security Insurance benefits. SSA appoints a representative payee if they determine that a person cannot manage or direct the management of their Social Security benefits on their own.

SSA categorizes rep payees into two groups:

  • Individual payees: These include relatives, guardians, friends, or any other interested person who is in a position to care for the beneficiary.
  • Organizational payees: These can include social service agencies, institutions, state or local government agencies, or financial institutions.
What does DRM's Rep Payee program do?
  • Reviews Rep Payees
  • Offers Educational Visits
  • Provides Corrective Action Plans
  • Conducts Trainings for Rep Payees
  • Provides Information and Referral to Beneficiaries
What do I do if I believe there's a problem with a Rep Payee?

If you believe a beneficiary’s needs are not being met by their representative payee, contact DRM to discuss your concerns at 800.452.1948.

This document is funded through a Social Security grant agreement. Although Social Security reviewed this document for accuracy, it does not constitute an official Social Security communication.

This website is developed at U.S. taxpayer expense.

Resources for Individuals

Social Security FAQ for Beneficiaries

When a Payee Manages Your Money

Understanding the Benefits

Understanding Supplemental Security Income (SSI)

Resources for Rep Payees

Social Security FAQ for Rep Payees

Best Practices for Rep Payees

Guide for Individual Rep Payees

Guide for Organizational Payees

SSA Training for Organizational Payees

Understanding Social Security Income (SSI)

What should I expect during a Representative Payee review by DRM?