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SUMMARY:Developmental Services Grievance Training - April
DESCRIPTION:This virtual training is designed for both case managers and individuals receiving Developmental Services through the Department of Health and Human Services (DHHS). The training will provide a clear overview of the Developmental Services Grievance Process\, ensuring that individuals understand how to effectively file a grievance\, advocate for their rights\, and navigate the different levels of review. \nParticipants will learn: \n\nWhat qualifies as a grievance and when to file one.\nThe roles and responsibilities of case managers\, providers\, and DHHS during the grievance process.\nStep-by-step guidance for filing a grievance — from Level I (informal case manager resolution) to Level III (formal administrative hearing).\nHow case managers and people receiving services can navigate the process\, including documentation\, communication\, and ensuring concerns are heard and addressed.\nKey timelines\, important forms\, and how to escalate concerns if necessary.\nHow Disability Rights Maine (DRM) can assist during the grievance process.\n\nThis training will emphasize empowerment\, advocacy\, and ensuring fairness\, equipping case managers with tools to support clients while also helping individuals receiving services understand how to self-advocate when their rights\, services\, or safety are impacted. \nRegistration for this event is now closed. \nIf you need accommodations to participate\, please register by April 2\, 2025. If you need assistance registering\, contact Julia Endicott at jendicott@drme.org or by phone at 207-626-2774 ext 212. \n\nCan’t make the April date? DRM will be offering this training again on May 7th and June 11th.
URL:https://drme.org/event/developmental-services-grievance-training-april/
LOCATION:Zoom
CATEGORIES:Accessibility,Alternatives to Guardianship & Supported Decision-Making,Community Inclusion,Transition to Adulthood,Youth Self-Advocacy
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