If you use captioned telephone services, keep reading!
Did you know that analog Captioned Telephone Service will no longer be available in Maine beginning on December 31, 2026? If you use captioned telephone service over a landline phone connection (no internet), you may be impacted. But don’t worry, callers can still make and receive captioned telephone calls if they move to an internet-connected Captioned Telephone device before December 31, 2026.
Check out this list of providers to help you make the switch to IP CTS.
Why is Analog CTS Going Away?
Analog CTS is phasing out in Maine due to a significant decline in users. Now, most people use IP CTS.
I Use Analog CTS. What should I do?
Contact the Relay Outreach Program at Disability Rights Maine (DRM)!
This program provides outreach services for the Maine Telecommunications Relay Service Council. DRM can help you understand how these changes might impact you. We can also provide information, support, and assistance to change to other options.
DRM’s Telephone Equipment Program may also be able to provide you with no-cost phone equipment to allow you to start using IP Captioned Telephone Service instead. Phone equipment options may be similar to what you are currently using. Technical assistance and support are available!
For more information, please contact:
Lisa Penney, Telecommunications Program Director
Disability Rights Maine
207-626-2774 x107
lpenney@drme.org