Communication Technology & Outreach Program

Disability Rights Maine's Communication Technology Outreach Program travels statewide speaking at hospitals, community groups, law enforcement agencies and various businesses about Maine Relay Service (MERS) and hearing-loss related topics.

Maine Relay Service is a service that makes it possible for anyone with a hearing loss or speech impairment to communicate by telephone. Maine Relay also allows businesses and service providers to connect with everyone in their community, improving access to services for all.

If you know an individual who has a barrier to using a standard telephone – whether they are D/deaf, hard-of-hearing, or late-deafened, or have a speech, cognitive, memory or physical disability - there may well be a specialty phone that can work for them. The application for specialized adaptive equipment through Maine’s Telecommunication Equipment Program (TEP) is relatively easy, requiring proof of disability and income. Individuals meeting the income guidelines often receive equipment at no cost, and most qualify for low cost. Low income seniors over 65 may qualify to choose the hearing aid option instead.

We’d love to reach out to YOUR organization. If you’d like to schedule a training, a ‘Lunch and Learn’ or presentation about hearing loss, Maine Relay Service (MERS), Maine’s adaptive Telecommunication Equipment Program (TEP), Civil Rights or more please contact us 207.797.7656.

DRM May Be Able to Help You!

Elaine Williams, DRM Deaf Services' Communications Technology Manager, talks with CTN 5 about assistance available for individuals who have difficulty communicating over the phone!